Service Scope & Deliverables Policy

Service Scope & Deliverables

At  Liberops Digital , we provide end-to-end digital marketing, technology, and business management solutions. This document defines the general scope of our services and the nature of deliverables offered to our clients. Specific services, timelines, and outputs are finalized through proposals, contracts, or written agreements.

Digital Marketing Services

Scope Includes:

  • Performance & Paid Advertising (Google, Meta, TikTok, LinkedIn, Snapchat, etc.)
  • Social Media Strategy & Management
  • Search Engine Optimization (SEO)
  • Email & Funnel Marketing
  • Conversion Rate Optimization (CRO)
  • Analytics, Tracking & Reporting

Deliverables May Include:

  • Campaign strategy and setup
  • Ad creatives (copies, visuals, formats as agreed)
  • Keyword research and audience targeting
  • Tracking implementation and dashboards
  • Performance reports (weekly/monthly as agreed)

Web & App Development Services

Scope Includes:

  • Website design and development
  • Landing pages and sales funnels
  • E-commerce solutions
  • Website optimization and maintenance
  • Basic technical SEO implementation

Deliverables May Include:

  • Website or landing page files
  • Functional web pages per agreed scope
  • Responsive design across devices
  • Basic documentation or handover
  • Hosting, domains, premium plugins, and third-party tools are excluded unless specified.

Influencer Marketing Services

Scope Includes:

  • Influencer research and shortlisting
  • Campaign strategy and coordination
  • Influencer communication and onboarding
  • Content scheduling and campaign tracking

Deliverables May Include:

  • Influencer lists and profiles
  • Campaign briefs
  • Collaboration coordination
  • Performance insights and summaries
  • We do not guarantee influencer behavior, content approval, reach, or engagement.

Business Management & Consulting Services

Scope Includes:

  • Business strategy and growth consulting
  • Marketing audits and competitor analysis
  • Sales funnel and process optimization
  • Brand positioning and digital planning
  • Deliverables May Include:
  • Strategic recommendations
  • Reports, audits, or frameworks
  • Action plans and consultations
  • Consulting services are advisory in nature and depend on client execution.

Client Responsibilities

To ensure successful delivery, clients are responsible for:

  • Providing accurate and timely information
  • Approving creatives, content, and milestones
  • Ensuring compliance with laws and platform policies
  • Making payments as agreed
  • Delays caused by the client may impact timelines and deliverables.

Exclusions

Unless explicitly stated, the following are excluded:

  • Guaranteed results or performance outcomes
  • Legal, financial, or compliance advice
  • Third-party costs, ad spend, or influencer fees
  • Ongoing support beyond agreed timelines

Revisions & Change Requests

  • Revisions are limited to what is defined in the agreement
  • Additional changes may incur extra charges
  • Scope changes must be approved in writing

Delivery Timelines

Timelines are estimates and may vary based on:

  • Project complexity
  • Client feedback and approvals
  • Platform or third-party dependencies

Final Acceptance

Deliverables are considered accepted once:

  • Delivered as per agreed scope, or
  • Approved by the client, or
  • No feedback is received within the agreed review period

Contact Information

For questions regarding service scope or deliverables, please contact: